Our customers are at the heart of what we do. We demonstrate this by attending promptly to customer requests and gladly welcoming factory and office visits. If you want to contact our customer service representatives for inquiries, concerns or observations
We take pleasure in supplying high-quality items to our customers. Our manufacturing method adheres to world-class standards and protects against any sort of contamination.
We prioritize food safety over financial considerations, which includes going above and beyond Nigerian statutory food rules to achieve the best international product quality standards.
We are Truly World-Class and Proudly Nigerian.
Factory employees are required to wear appropriate factory shoes which are closed-toe to prevent accidental injuries. Hair is secured at all times, covered with caps/hair nets. Employees are also expected to wash their hands regularly. Hand washing stations are strategically located within the factory.
Our company prides itself as a company built on quality standards; which guides our sourcing and procurement standards. Managing our procurement process is critical to the success of our business. We foster positive relationships within procurement to ensure ethical and responsible operations. Setting clear standards and expectations ensures safe, high-quality supplies of raw materials to meet the demands of our customers, consumers, and other stakeholders.
RITE FOODS LIMITED’S QUALITY OBJECTIVES
1. Ensuring that average Customer Satisfaction Levels do not fall below 80%.
2. Ensuring that Rite Foods Limited business operations comply with the requirements of
the International Standard ISO 9001: 2015, and achieves 100% compliance with all
National & International statutory and regulatory requirements including those for
quality and food safety that apply to our business and products.
3. Ensuring that we achieve and continually sustain a minimum average employee
competence average at 80%, by utilizing the effective deployment of ‘fit for purpose’
training programs for the enhancement of employee competence.
4. Ensuring that the criteria for measuring the performance of all operational processes
have an impact on the quality of our services are established and communicated, and
that process performance is monitored
